FAQs
Are your products safe for children?
Yes, safety is our top priority. We carefully select and inspect all products to ensure they meet strict safety standards and regulations. Our items are made from non-toxic, durable materials to provide a safe and enjoyable experience for children.
How do I know if a product is in stock?
Products listed as “In Stock” on our website are available for immediate purchase. If an item is temporarily out of stock, you can sign up for restock notifications to be alerted when it becomes available again.
What is your shipping policy?
We process all orders within 2 business days and offer free 5-day shipping within the United States. For full details, please visit our Shipping & Delivery Policy.
Do you offer international shipping?
Currently, we only ship within the United States. International shipping is not available at this time.
Can I return or exchange a product?
Yes, we offer a 30-day return policy. Items must be unused and in their original condition. Please refer to our Return Policy for detailed instructions on how to return or exchange your purchase.
How do I track my order?
Once your order is processed and shipped, you’ll receive a confirmation email containing tracking information. You can use this tracking number to monitor your shipment’s progress online.
Are your products eco-friendly?
We aim to offer a selection of environmentally friendly products. Look for items labeled as “eco-friendly” or made from sustainable materials in our catalog.
Can I purchase gift cards?
Yes, we offer digital gift cards in various denominations. They make great gifts for any occasion and can be redeemed for any online purchase.
How can I contact customer support?
Our customer support team is available to assist you with any questions or concerns.